Discover The History of HOPE

Learn how HOPE has evolved over the years to make a significant impact in organizations

FOUNDING

Founded by Rey Gonzalez, President of HOPE.

2015

HIGH RELIABILITY TRAINING LAUNCH

Formed by HOPE Consulting Business Partners and Safety Instruct in December of 2020. The need for excellent Video-Based online training in Human and Organizational Enhancement training drove this union and resulted in some fantastic online training products. See HRT’s website here.

August 2009

KEY NOTES

HOPE was a one-person consulting firm until 2015 when approached by AEP – Ohio Generation with a large culture-enhancing project that required a team of 10 subject matter experts (SMEs) over a span of 18 months. HOPE currently has about 15 SMEs working periodically in various projects.

December 2020

Rey Gonzalez - Chief Executive Officer

Rey Gonzalez is Owner and President of HOPE Consulting LLC and has spent most of his professional life working to improve overall safety, efficiency, and profitability through the enhancement of human and organizational performance. 

Rey’s background is based in 42 years working in or with High Reliability Organizations, starting his career in commercial nuclear power industry as a licensed control room operator.

In the past 28 years, Rey has applied a keen focus on improving management’s ability to coach as well as understand their role and responsibilities in providing a robust organization.

Rey's favorite talks are Coach or Engage? and Why People Proceed in the Face of Uncertainty.

Ron Farris - Chief Operations Officer

Professional Experience

2016-Present: HOPE Consulting LLC, Business Partner / Chief Operations Officer

2020-Present: High Reliability Training LLC, Business Partner / Chief Operations Officer

Ron is an author and experienced practitioner in Human & Organizational Performance (HOP) and High Reliability Organization (HRO) that provides support for a variety of high-risk industries that includes: analysis of operational data to help front-line workers, line managers, and leaders of high-risk operations protect their assets using proven risk management methods, and error-prevention and mitigation strategies. Ron also develops and delivers:

 

  • Co-authored Critical Steps: Managing What Must Go Right in High-Risk Operations
  • Customized HOP and HRO workshops, webinars, and classroom training
  • Video-based HOP and HRO training
  • Observation and feedback training and mentoring
  • Leadership development, training and mentoring
  • Asset protection and risk management strategies
  • Accident / Incident investigation training and mentoring
  • Keynote speeches

The Four Pillars of HOPE

Human

Every organization is run by humans and as humans our behaviors are influenced by many things both external and internal. HOPE helps clients evaluate the human condition and provides ways to leverage our best traits for success. HOPE also helps all organizations understand what we need to avoid so that our best behaviors are brought to bear daily for strong production, high quality and safe operations that we call High Reliability Operations.

Organization

All organizations are specifically ‘tuned’ to get the performance it is getting today. This being the case, HOPE helps organizations understand what is needed to promote success in high reliability operations and what needs to change in the organization to aid, not hinder, the workforce in their quest for desired organizational goals.

Performance

The combination of human behavior and organizational structure will provide all outcomes, both good and bad. Good performance is what we seek to improve and transform into GREAT performance, while all along focused on sustainability in every organization.

Enhancement

The bottom line for all organizations is a desire to sustain high reliability operations through an ‘enhanced’ organization filled with a knowledgeable workforce that understands the principles of High Reliability Organizations and Operations. This enhancement comes from a desire and commitment to learning and adapting to changing conditions with a focus on productivity, high quality and safety.

It starts with a conversation

It all starts with a phone call where we can learn about you, your company and the challenges you're trying to overcome.

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